SHIPPING & CARE
From our kitchen to your sweetest moments.
A little care goes a long way. Here’s everything you need to know about shipping, receiving, storing, and serving your Beluravo macarons.
Receive
Bring your package inside promptly after delivery.
Refrigerate
Place your macarons in the refrigerator after arrival.
Temper
Allow them to rest at room temperature before enjoying.
Enjoy
Let the filling soften and the flavors come to life.
ON THEIR WAY TO YOU
Shipping
Processing Time
Most Beluravo orders require approximately 3–5 business days for preparation before shipment.
Shipping transit time begins after your order leaves our facility and will vary depending on the destination and shipping service selected.
Shipping Days
We generally ship orders Monday through Thursday. Limiting shipment later in the week helps reduce the chance of temperature-sensitive packages sitting in a carrier facility over the weekend.
Tracking
Once your order ships, tracking information will be sent to the email address provided at checkout.
Tracking updates are managed by the shipping carrier and may occasionally take some time to appear after the package has been picked up.
Warm Weather Shipping
Macarons are delicate and temperature-sensitive. During warmer weather, we take additional care when preparing shipments; however, shipping boxes may still feel warm when delivered.
Please bring your package indoors as soon as possible and refrigerate the macarons promptly after delivery.
WHEN YOUR BOX ARRIVES
Receiving Your Macarons
Bring the package inside promptly.
Avoid leaving macarons outdoors, in direct sunlight, or in a hot vehicle after delivery.
Refrigerate after arrival.
Keep the macarons sealed in their original packaging or transfer them to an airtight container before refrigerating.
Don't judge the texture while they're cold.
Refrigerated macarons can feel firmer than they are meant to be served. Allow them time to temper before enjoying.
KEEP THEM FRESH
Storage
For best quality, keep your macarons refrigerated and enjoy them within approximately 7 days.
For longer storage, macarons may be frozen in airtight packaging for up to approximately 60 days.
THE BEST PART
Serving
Macarons are at their best when they have time to soften and reach the right serving temperature.
WHAT TO EXPECT
The Macaron Texture
A properly tempered French macaron should have a delicate shell with a soft, flavorful center.
Because each flavor uses different ingredients and fillings, the texture can vary slightly from one macaron to another. Some may be softer, chewier, richer, or more delicate than others.
Temperature also makes a significant difference. A macaron eaten directly from the refrigerator or freezer will naturally feel much firmer than one that has been allowed to rest before serving.
NEED HELP?
Delivery Concerns
While we carefully prepare and package every shipment, macarons are delicate and shipping issues can occasionally happen.
If your order arrives damaged or you believe there is a problem with your shipment, please contact us promptly so we can review it.
Please include:
- Your order number
- A brief description of the issue
- Clear photos of the shipping box
- Clear photos of the affected macarons
READY TO ENJOY
A little patience makes them even sweeter.
Store them carefully, give them time to temper, and enjoy your Beluravo macarons exactly as they were meant to be enjoyed.
Everyday deserves beautiful.